Privacy policy

Privacy Policy


We are committed to protecting your privacy in connection with your use of the website localdrivesme.com and other websites, applications and booking tools operated by LDM, as identified below (collectively, the “Platform”) governed by LDM’s Terms of Use available from localdrivesme.com/terms (“Terms”). The “Platform” further includes any third party websites, applications or booking tools in cooperation with LDM, which refer to the Terms or which refer to LDM as the ultimate provider of booking services (“Third Party Platform”).


If you are booking a trip that will take place in EU, “LDM” shall mean LocalDrivesMe Sro, Poličanská 1487, 190 16 Prague, Czechia.
Please read this Privacy Policy to learn how we process your personal data if you are a User (as defined in the Terms) or a Passenger (as defined in the Terms) This document also provides important information about your rights, including how to reject newsletters.

Who will process your data?
The controller of your data is the respective LDM company, as an operator of the Platform and the Driver (as defined in the Terms), as a provider of Transport Services (as defined in the Terms) which you are booking. You may reach each Data Controller at the email info@localdrivesme.com
Why Data Controllers process your data, what personal data is involved and what are the legal grounds?
(1) To provide the Booking Services: We process your data in order to fulfill our contractual obligations to you under the Terms. This includes an obligation to connect you as the User with the Driver; to send you notifications about your booking. This is the fulfillment of the contract between you and LDM. For this purpose, we may use your data that you have provided to us or will provide in the future by ordering or using the Booking Services.
(2) To send newsletters: If you make a booking and have not refused receiving newsletters, LDM may occasionally send you such a newsletter because it is our legitimate interest.
(3) To protect our rights: We may need to process your information to claim or protect our rights.
(4) To promote our Booking Services, Transport Services and the Platform.
(5) To improve our Booking Services, Transport Services and the Platform.
(6) To analyze and optimize our marketing efforts.



How long will we process your data?
Data according to subparagraph (1) and (A) – provision of services – will be processed until the Booking Services and Transport Services are fully completed and there are no outstanding obligations. We will keep your Account active until you ask us to delete it.
Data according to subparagraph (2) – sending newsletters – will be processed until you refuse receiving newsletters.
Data according to subparagraph (3), (4), (5), (6) and (B) – protection of our and the Driver’s rights and promotion and improvement and marketing of our services – will be processed until the legitimate interest lasts.

To whom we may transfer your data?
We may transmit your data to Drivers and to our suppliers who provide us with IT, marketing and other support services, always in accordance with the above-mentioned purposes. We may transmit your data to authorities, to the extent required by applicable laws.
Your rights
Legal rules on personal data protection guarantee you various rights in the area of personal data protection: To the extent guaranteed by legal rules on personal data protection – You may request access to your data from us (information about what your specific data we process and how do we work with them); you may request restriction of the processing your data (which means that we do not delete the data but we will not work with them); you may request data deletion and correction (always if the legal conditions are met); and you also have the right to object to the processing of data and you may exercise your right to data portability. To exercise any of these rights, contact us via the contact details stated above – the easiest way is to send us an email to info@localdrivesme.com and we would be glad to help you exercise your rights. If you believe that we are violating legal rules by processing your personal data, you have the right to lodge a complaint with the national supervising authority.
Objections against processing:
If you do not want to receive our newsletters, you may refuse them using the link in each newsletter or send us an email. You may also refuse other processing based on legitimate interest.

ADDITIONAL NOTICE TO CALIFORNIA RESIDENTS
Under the California Consumer Privacy Act (“CCPA”), LDM is required to inform California residents who are Users or Passengers about the categories of personal information we collect about you and the purposes for which we will use this information. We collect information which the User gives us at the booking, in particular User’s email address, Passengers’ names and contact details and details about the booking, in particular departure and destination details, stops and pricing and payment details. We use and disclose the personal information we collect for our business purposes as identified in the CCPA for communicating with you about the Services as well as for legal compliance, performing services, internal operations, protection against security incidents and activities to improve and maintain our business. California residents have the right to request that we disclose what personal information we collect from you, to delete that information, and to opt-out of the sale of your personal information, subject to certain restrictions. We do not, and will not, sell your personal information.